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The trends on consumer market in 2024 in Uk are pretty dynamic. All factors such as technological, sustainable, economic and socio-demographic influences converged to contribute to evolve the market environment. Thus, businesses need to face the facts and adapt to these changes in Uk society to stay competitive within the respective consumer market.
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According to current projections, Uk’s major consumer trends in 2024 will likely be driven by innovations in marketing strategies and product designs. Moreover, the majority of these trends would be influenced by shifts in people’s mindset and perception. Overall, these changes will continue to display the true essence of consumers in 2024.
Sustainability and ethics is the first of five forces that is set to change how UK consumers make decisions in 2024: Consumers are more aware than ever of their environmental footprint, and are attempting to make more considered choices as a result of growing awareness of environmental issues, in particular climate change. Consequently, consumers are actively seeking out companies that are taking action to behave in ways that are more sustainable.
In the UK, increasingly more consumers choose to buy products that can be described as environmentally friendly. From organic food to sustainable fashion, what brands are doing to care about reducing their carbon footprint and becoming more environmentally friendly and sustainable plays a role in making them more popular and more solid in the eyes of the public. For example, brands are admired that use recycled materials or reduce their emissions and waste, or that support reforestation.
Moreover, the act of ethical consumption relies on ideas far beyond the environment and straight into the social good. ‘Fair’ products – from coffee to capital goods, featuring optimum pay and labour standards for employees – have won the allegiance of consumers keen to promote fairness in trading relationships. Moreover, credibility and authenticity are now demanded by consumers and open-accounting is pushed upon companies inclined to reveal more about the supply chain and their businesses.
This in turn is having an impact on finance with many consumers now investing in ethical funds, and moving accounts to banks that demonstrate their approach is sustainable. By understanding the connection between ethics and sustainability, they are advancing a world where there are few losers. Ethical consumerism is just one part of a much bigger trend: increasing pressure on organisations to be ethical and accountable.
Continued technological advance, particularly the inroads made by smart technology in everyday life, is a prominent consumer trend in the UK, dictating the way people shop, interact and run their homes.
Smart homes, no longer a futuristic vision, are becoming a reality for an increasing number of UK households. From intelligent thermostats and home lighting systems to automated security cameras, the use of such technologies is on the rise. According to various recent studies and reports produced by prestigious organisations, smart technology holds the exciting promise of making our lives easier, more efficient in the use of energy, and more secure. Debates in the media suggest that the groundbreaking hi-tech devices on display to picture-perfect audiences in the chart-topping US TV series The Jetsons, long dismissed as the stuff of retro futuristic cartoons, are edging ever closer to becoming everyday realities for many UK consumers.
Indeed, the rise of the Internet of Things (IoT) is exponentially increasing the likelihood of technologically mediated co-presence between consumer and product. Smart refrigerators that order food on your behalf, wearable health devices that track and monitor your body’s biometrics in real time… more bridges between us and our gadgets are being built every day, and business has to innovate to keep up with consumer expectations. This might mean producing products and services that conform to the smart-grid.
Other trends in consumer experience are being driven by artificial intelligence (AI) and machine learning. The personalisation of shopping experiences, particularly with AI-driven recommendations, is becoming a key point of difference between different retailers. This should apply whether the shopping is done online or in a physical store. Customers now expect a certain degree of personalisation, and they are becoming used to allowing companies to use customer-relationship management (CRM) and other data-driven technologies to provide something tailored to their interests or needs.
Health and wellness have become key trends among consumers in the UK and are reflective of a wider global health movement, encompassing everything from food and fitness, to managing stress and designer drugs with preventative healthcare being a consistent recurring theme.
From organic foods to plant based diets to functional beverages with added health benefit, more and more consumers are paying attention to what they eat and drink, demanding for healthier options in the food and beverage sector.
Another category that is booming is fitness and wellness technologies. Wearable technologies, health apps and online workout motions are getting traction, as many consumers are using all these applicable tools as their necessary arsenal to pay attention to their own health metrics that are measured and regularly feedback by use of these technologies on a daily basis. Hybrid experience is more than a monetary value for the gyms and fitness brands because they too are utilizing such technologies to provide services.
Mental health, too, is now seen by consumers as a vital component of the wellness trend. The push for ‘self-care’ and mindful living has seen consumers prioritise their mental wellness by consuming a wide range of products and services that ‘help them relax and destress’, such as meditation apps and other mental health resources, wellness retreats and mystical ‘healing’ services, and a wide array of self-care products. Digitised wellness trackers and wearable technologies to measure ‘mindfulness’, ‘happiness’, ‘burnout’ or ‘stress’ are moulding the every-day behaviours of consumers and the products and services of market innovators, changing the face of diverse markets.
Increasingly, consumers in the UK are expecting and being offered personalised products and services in their markets. Big data can support this, since businesses now have the ability to understand individuals and to take the personal approach. This means tailoring their product and service experiences to target actual preferences, which is likely to lead to increased satisfaction and loyalty.
For example, the retail industry relies on its ability to customise shopping experiences for consumers. The real-time analysis of browsing history, purchase patterns and even social media feeds allows companies such as Amazon and eBay to offer their customers product suggestions based on their individual interests. Such a personalised shopping experience is enjoyable for customers and easier for them to navigate.
Personalisation extends beyond retail to beauty and fashion. Make-up brands are offering personalised products such as customised skincare regimes based on a user’s individual analysis of their skin or bespoke outfits. When skincare and makeup products are tailor-made for your individual needs and desires, it enhances that personalised experience between you and the brand.
Other industries, including the travel and hospitality industries, are jumping on the trend. In the travel industry, an increasing number of tourists want handpicked experiences tailored to their individual interests or needs. Hotels and travel agencies use data to give out personalised suggestions for where to go, what to do, and where to stay, as well as provide customised activities and dining to cater to their customers’ specific interests. These developments reflect a general trend towards individualisation in a majority of Western societies.
One of the big trends in the UK consumer market for 2024 will be enhanced growth of ecommerce and omnichannel retailing. The C-19 pandemic drove a significant spike in online shopping, and growth of the sector continues as consumers also increasingly expect omnichannel retailing where the online and offline channels are seamlessly integrated.
E-commerce are getting so much more sophisticated now, with a wider variety of products and services available, delivered to your doorstep. The rise of online market plays also benefits consumers greatly , as it makes consumer goods from all over the world more accessible and abundant , and businesses are making sure to improve their online platforms and provide great user experience to gain more market share.
Relatedly, omnichannel retailing is also on the rise, incorporating multiple shopping channels to provide a seamless customer experience. Customers want the freedom to move among online and offline channels. Perhaps they’ll browse products online, look at augmented reality to see how the shoes will appear on their feet, but then decide to purchase the products in-store, or vice-versa. A shopper buys online and picks up in store (BOPIS). Retailers are adjusting technology to create integrated shopping experiences – through mobile apps, in-store kiosks and personalised marketing.
Further, e-commerce is growing through social media. Not only are platforms, such as Instagram and TikTok, social networking tools but product discovery and purchase are essential to their use as influencer marketing and social commerce impact purchasing decisions. Therefore, brands must be present on social media to reach and retain their target audiences.
However, due to increasing prices for basic living staples and worries over uncertain economic conditions, we can expect prudence and value consciousness to prevail amongst UK consumers for the rest of 2014. Consumers are mindful about their spending and will look to get the best value of money without having to compromise on quality.
We can already see this trend in the value consciousness that is everywhere, from shopping for groceries to the boutique goods that make up growing shares of haute couture and prestigious consumer sectors. Deals, discounts and loyalty programmes that deliver real benefits provide a neon-lit guide toward those brands that most appeal to the budget-conscious consumer. Private labels and discount retailers, such as Aldi, loom larger as sourcing, manufacturing and distribution move to the Web, with a growing pool of customers from the world’s middle classes.
Financial prudence is also in evidence in the way consumers manage their cash. There is a continued growth in demand for financial literacy and budgeting tools, from the apps that track what people spend to those that offer investment advice to those that provide financial education. Many consumers nowadays rely on a combination of budgeting apps, or increasingly mobile banking, to keep on top of their cashflow (where they can stay in credit), and perhaps take a punt on the markets an hour or two a week. This trend in better managing our money reflects a wider trend towards stability and securing the fortress of the family image against insecurity.
Moreover, the sustainability shift goes hand in hand with fiscal responsibility: people are becoming far more minimalist in the sense of buying less: buying better. Buying more durable, higher-quality products and, for example, shunning disposable items that otherwise cost a fortune over the long term. This is both an economic and ecological objective. So the time could be ripe for companies that manage to be both affordably priced and sustainable.
The UK consumer trends shaping the future in 2024.Together these factors have created a complex set of interlinking and overlapping trends that reshape the UK market as we know it.From sustainability to technology, through health and personalisation, in the digital and physical divide, is for business not related to the e-commerce boom or the recession.In this article, we explore the main UK consumer trends that will shape consumption in 2022, in the UK market, diving deeper to better prepare your business for addressing the evolving demands of consumers.From using technology to stay healthy, combining digital with physical experiences (both offline and online), to the importance of the green economy and sustainability.The future will be affected by a generation of conscientious consumers for whom authenticity, fairness, and eco-conscious choices will be driving purchasing decisions.Also, online shopping has become a convenient, affordable, and safe alternative, and consumers have become good shoppers, relying less on brands and retailers and relying more on price comparison, reviews, and recommendations from fellow consumers.Sustainability remains the most desired attribute of products, and consumers increasingly pay attention to the production process and the impact of purchasing decisions on the environment.Many, if not most, people are also concerned about the cost of living. The challenging economic and political landscape in the UK is undoubtedly forcing consumers to watch their spending. From reviews on high-end products, to cheaper alternatives, and even pre-loved items, consumers will continue to rethink their relationship with their money, seeing it as an opportunity for a more simplistic and purposeful lifestyle.